Overview

The Director, Lifecycle Marketing role will drive the strategy and implementation of our enrollment, engagement and retention programs across all platforms and audiences. This position will ensure our patients(customers) have a cohesive and engaging experience at each stage in their journey with us, building a deep relationship and ensuring they think of CCS as trusted partner as they navigate their health.

Leveraging their customer centric mindset, this role must work to deeply understand our target audiences, their motivations, and challenges.

The successful candidate will report directly to the VP, Patient Experience. The position location is flexible ideally located in either ET or CT time zone. The placement must be willing to travel, quarterly or less.

Other Key Relationships: Partnering closely with Enterprise Operations, Analytics, Clinical, Tech and Marketing Operations, this position will play a critic...