Director Group Customer Service & Operations

Location: Remote - Anywhere in Canada or if close to an office - Hybrid - Kingston, Toronto or Montreal

The total target compensation (TTC) range, including salary and target bonus, is $155,250 - $222,640. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.

Empire Life is looking to hire a Director Group Customer Service & Operations to join our Group Operations team! We are actively seeking candidates to fill a current, open position.

As the Director Group Customer Service & Operations, you will drive operational excellence by using data-driven insights and technology to evolve the service delivery model for...