Position Overview
The Director of Fraud Risk Management is responsible for building and overseeing all aspects of Coinstar’s fraud, scam, and risk governance framework and program. This role leads the end-to-end development, validation, and execution of controls across fraud prevention, transaction monitoring, identity and access management, funds oversight, investigations, and analytics.
Key Responsibilities
Strategy & Leadership
Develop and evolve a robust fraud and risk governance framework aligned with regulatory expectations, industry best practices and business objectives.Lead strategic planning and continuous improvement of fraud mitigation controls and response protocols.Build cross-functional governance across multiple internal teams.Influence product and business roadmaps by embedding fraud risk considerations from design to deployment.Serve as escalation point for all business-critical issues.