**FULL-TIME** Full-time

**LOCATION** CA
Responsible for managing and supporting all operational functions within the clubs to achieve financial targets and priorities. Provides cross-functional partnership with corporate positions and club teams to maximize profitability, deliver a great member experience and team member experience, and simplify our business. This position must reside in Northern California and be willing to travel to assigned markets.

**ESSENTIAL DUTIES & RESPONSIBILITIES**

**Club Excellence and Member Service**
* Responsible for field execution of all operational programs and systems to ensure clubs are clean, friendly, and well maintained. Identifies and provides necessary training to improve execution.
* Retains members by ensuring clubs are maintained both operationally and in accordance with customer service standards through training and development of club leadership (i.e. Service Managers) and providing appropriate suppo...