Sagility is looking for a professional with 12–18 years of experience in the BPO/IT-BPM industry, specifically in CX Solutioning, to design and manage end-to-end contact center solutions. The role involves collaboration with sales to build pricing models and lead RFP responses.

The ideal candidate should have hands-on experience with RFP/RFQ responses and a strong understanding of US healthcare payer/provider operations.