Are you a seasoned customer success leader with a passion for building relationships that drive real outcomes in healthcare? Join our team to lead our NORAM Customer Success function, delivering exceptional customer experiences while achieving retention, growth, and revenue targets across a portfolio of cutting-edge genomic solutions.

If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Sales team as our new Director, Customer Success and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide

This opportunity can be remote or based out of our corporate office in Boston (MA).

Our mission

We believe there is a smarter, more data-driven way to make decisions in healthcare — and our cloud-native AI-powered SOPHiA DDM Platform makes that vision a reality every day. As Director of Customer Success, you will have direct input into our mission to democratize data-driven medicine for the ult...