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⏰ Full-time

Director, Customer Experience & Digital Product

Getecube
Location πŸ“ toronto, Canada
Posted πŸ“… May 31, 2026
Work Type ⏰ Full-time

Position Overview

Shape the future of digital engagement at Dilawri in the role of Director of Digital Product and Customer Experience. Spearhead the strategy for digital platforms and customer journeys.

This senior-level position demands strategic vision and operational expertise in digital product management. You'll lead a dedicated team in defining the end-to-end customer experience across all platforms, focusing on data-driven personalization and effective UX strategies. Collaborating with key internal and external stakeholders, your leadership will drive conversion and customer satisfaction.

Key Responsibilities: β€’ Oversee digital customer experience strategy β€’ Act as product owner for UX and roadmap priorities β€’ Define requirements and user stories for development β€’ Manage platform integrations and feature deployments β€’ Conduct KPIs monitoring and optimization actions

Requirements: β€’ 10+ years of experience in digital roles β€’ Bachelor’s in business or related fields pref...

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Job Details

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Employment Type
Full-time
πŸ“Š
Category
Other-General
🏠
Work Arrangement
On-site
πŸ“
Location
toronto, Canada