**Description**

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

The HCS Director of Capacity Management & Operations provides system-wide strategic and operational leadership for patient flow, access, and throughput across UNC Health. This role oversees the enterprise Capacity Command Centers and leads to the design, implementation, and continuous optimization of capacity management strategies that ensure patients receive the right care, at the right place, at the right time.

Serving as a key operational partner to clinical, nursing, and executive leaders, the Director drives alignment across hospitals, service lines, and regions to optimize bed utilization, reduce delays, improve transfer efficiency, and support UNC Health’s long-term growth and access goals. The role blends real-time operational command with forward-...