About the job Digital Workplace Technical Specialist

Contract position

• Scripting Knowledge (Able to look at a script and understand the technical deployment detail)
• Power BI (Analysis and Reporting)
• SQL
• End user experience (Needs to deal with end user if troubleshooting leads to device level)

Responsibilities:

• Ensure that the latest version (and only latest version) of Productivo is installed on the identified employees machines
• Work with Productivo and global teams to check upgrade schedules and ensure it's executed for Africa
• Track duplicate versions of Productivo and reduce % of duplicate installs
• Track old versions of Productivo and reduce % of old installs
• Manage the list of employees that we can capture data from (the list of employees that received comms)
• Investigate and resolve issues with the Productivo application (wrong/d...