Description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Digital Trust and Safety Specialist with French and English, you will:

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We're looking for someone with:

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defen...