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Job Title: Contingent Digital Experience Journey Mapping Lead

Job Location: 55 GLENLAKE PARKWAY NE, Atlanta , GA, 30328

Pay Rate: $75.00/hr. W2

Duration:12 Months

Shift Timings: 8AM-5PM (M-F)

Job Description:

The Digital Experience Journey Mapping Lead is a strategic, hands-on expert responsible for establishing and scaling journey mapping as a core organizational capability.

This role acts as the SME who guides experience design, content strategy, and digital teams in designing customer-centric experiences grounded in journey insights.

They will define standards, build methodologies, mentor teams, and recommend the tools and technology needed to embed journey mapping into daily workflows.

Job Duties: