Position Overview
Location
Swindon
Working Hours
Full Time
The Opportunity
The role involves direct interaction with our customers and, above all, ensuring all customers have a smooth and enjoyable experience.
Responsibilities
- Convert warm digital enquiries into successful vehicle lease deals, no cold calling required.
- Quickly establish rapport with customers via phone, email, and online platforms.
- Understand each customerβs unique needs, match them to our best leasing options and guide them through the journey from enquiry to delivery.
- Maintain an up-to-date knowledge of the latest offers, vehicle specs, and funding solutions to confidently recommend the right package every time.
- Manage customer orders through to completion, working closely with our in-house admin and logistics teams to ensure smooth handovers.
- Build long-lasting relationships, creating repeat and referral oppor...