Flexible Work, Better Balance
Digital Product Owner
LondonΒ
This Sports fashion brand are looking for an experienced Digital Product Owner to play a huge role within the Customer Care and eCommerce teams, Offering a Hybrid Model of working. They are building an international brand and are looking for someone who is used to a fast-paced environment and is passionate about what they do. You will be reporting to the Head of Digital Product joining a team of Product Managers, Developers and UX.
You will have a proven record of delivering Customer Service SaaS products and capabilities that span several processes and teams (ideally within an international setting). You will be working hand in hand with their Customer Care team to define new experiences for advisors and customers based on feedback, insights, and research. You will understand their new Customer Service platform end-to-end, and collaborate with their Customer Care, Operations and Technology leads to identify and communicate technical f...