Role: Digital Onboarding Specialist

Location: Sharjah

Role Purpose

The Digital Onboarding Specialist is responsible to review and create BBD customer onboarding application journey for ADIB Office Banking solutions ADIB Direct online channel IVR SMS eStatements Signature modifications and other BBD products setups (i.e. link Host to Host SWIFT for corporates) end to end by providing complete customer profile set-up service package pricing limit set-up user access etc. support.

Key Accountabilities of the role

• Review documentation provided for onboarding IVR SMS registration Estatements and ensures they are in line with compliance requirements for New and existing customer.
• Ensure ADIB Office Banking solutions ADIB Direct online channel IVR SMS registration WPS Bulk SWEEPCHEQUE BOOKDDAMOBILE function and other BBD products setups for BBD Clients for set-up and access creation are within agreed turnaround as agreed in ...