Position Overview

The Digital Merchandising Operations Manager supports the digital assortment strategy by consolidating insight, improving availability visibility, and ensuring digital demand is consistently reflected across the buy cycle. 

The position provides the insight base that shapes buying decisions, supports availability improvements, highlights customer demand signals, and surfaces risks early. The role works closely with Buying, Planning, Inventory, Site Operations, and Digital Trading to influence decisions that improve NPS, reduce zero sellers, and elevate assortment relevance.

Essential Duties & Responsibilities

Assortment Input & Digital Insight

·Consolidate customer behaviour insights (search, navigation, Notify Me) and product performance for Lauren and Kids.

·Share clear recommendations during post-adoption reviews, pre-season alignment, and strategic summits.

·Identify gaps, duplication, and ...