Description We are seeking a results-driven Digital Marketing Consultant to join our team in Southeast Asia. The ideal candidate will have a strong background in digital marketing, with a focus on developing effective strategies to drive engagement and growth in the region. What is your mission Provide excellent support experience to customers via all relevant communication channels. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures Build sustainable...