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Digital Journey Manager

Telenet
Location 📍 Belgium, Belgium
Posted 📅 June 01, 2026
Work Type ⏰ Full time

Position Overview

As a Digital Journey Manager at Telenet, you will be part of the Digital Marketing department, working on digital journey efforts for the residential customers, self-employed, and small business markets. The Digital Marketing department is responsible for defining and implementing Telenet’s entire digital commercial strategy and roadmap. With Telenet’s clear strategic goal of becoming a digitally oriented company, you will contribute to this transformation.

As a Digital Journey Manager, you will work on digital journey strategies and ensure their successful execution. You will combine marketing, customer experience, and data analysis skills to drive awareness, conversion, and retention.

Your responsibilities as a Digital Journey Manager

  • Improve the online experience by optimizing customer journeys from initial contact to purchase and beyond.
  • Make the journeys insightful through functional journey maps and use a reverse funnel approach to achieve ...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Belgium, Belgium