Position Overview
The Digital HR Specialist supports and continuously improves the organization’s HR technology and digital enablement landscape. The role acts as a subject matter expert across multiple HR systems, digital knowledge platforms, and emerging AI tools, ensuring stable operations, compliant configurations, effective knowledge sharing, and a strong employee experience.
KEY RESPONSIBILITIES
- Handle Digital HR-related concerns and initiatives.
- Perform back-end system configuration and administration.
- Manage and maintain Confluence and SharePoint platforms.
- Plan and coordinate system releases, regression testing, and post-release validation activities.
- Provide first- and second-level support for standard and complex HR cases, escalations, and service requests.
- Coordinate with internal IT teams and external vendors.
- Participate in vendor coordination activities and external stakeholder meetings.
- Su...