**Staples is business to business. You’re what binds us together.**
Our world‑class sales and sales support teams work directly with businesses of all sizes to offer products and services that meet customers’ unique needs. We are committed to understanding our customers and use best‑in‑class sales tools, technology, and digital experiences to deliver value. Our teams are constantly evolving, investing in skill development and offering rewarding career opportunities across the organization.

The Digital Customer Lifecycle Manager owns the end‑to‑end lifecycle strategy for Small and Medium‑Sized Businesses (SMB) customers - from acquisition through onboarding, activation, growth, and reengagement. This role defines how customers move from enrollment to value realization, with a strong focus on Digital Enrollment (DE) customers and digitally assisted journeys.

**What you’ll be doing:**

+ Own and evolve the SMB customer lifecycle strategy across digital enrollm...