Job Summary

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The position is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. The role accompanies patients and guests through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The position is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. Acting as the patient advocate, the role has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.

Essential Functions & Responsibilities:

Welcomes patients and guests to the Urgent Care facility, inquires the purpose and nature of the visit.

Collects identification and payor related documentation, conducts ...