IT@JH Financial Systems is seeking a **_Developer_** who will support administrative departments and business units, including HR, Finance, Payroll, and shared services, that rely on the ServiceNow platform for case management and service delivery. The position focuses on supporting platform configuration and enhancements, working within ServiceNow and integrated enterprise systems rather than managing end user devices such as laptops or mobile hardware. Assignments are a mix of ticket-based work (e.g., configuration updates, defect resolution, access requests) and task level contributions to project-based initiatives, such as new service onboarding and workflow automation. The role operates under close to moderate supervision, collaborating with senior developers, project management, and business stakeholders while following established service management processes, development standards, and release practices.

**Specific Duties & Responsibilities**

+ The responsib...