We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team in San Antonio, TX - this is not a remote position. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position.

Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction.

About Us:

Knight Office Solutions (KOS) is an independent tec...