Position Overview
Job Description:
Desired Skills And Experience:
Image and install software on Windows and Apple laptops/desktops, including IMAC (installations, moves, additions, and changes) and Remote support. Troubleshoot post-deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices. Printer break-fix and installation. Disposal, redeployment, and Asset reclaim. Shipping coordination. Data Backup and Data Recovery coordination. Hardware Refresh. Warranty and Out-of-warranty repair and replacement. Depot Services. Walk Up Support. Spare parts management. Executive (VIP) Support. Audio and Video Support, including Health Checks. Inventory and Asset Management – Depot Operations. Coordinate with external vendors for dispatch support. Identify and resolve hardware and software appl...