Flexible Work, Better Balance
We are recruiting for a Desktop Support Technician.
Duties & Responsibilities Provide general IT support to all company users; Attend to LAN, WAN and Mobile devices calls; Troubleshoot hardware and software errors; Resolve connectivity issues; Asset Management processes and procedures for IT equipment; Setup and configure desktops, printers and mobile devices to the network; Install application programs requested by the user; Setup training environments when requested; Deploy software patches and updates; Provide laptop support; Re-imaging of desktops, laptops and mobile devices as required; Basic printer troubleshooting and support; Problem determination and resolution; Bandwidth monitoring, usage and statistics; Liaise with Telkom on day-to-day running of the VSAT, ME and VPN networks to all offices; Ensure that all invoices submitted by service providers are accurate; Liaise and coordinate with Telkom engineers on office movements, installations and rel...