Desktop Support Technician
Location: Lawrence, MA
Pay Range: $25.00-$34.00 Hourly
We’re seeking an experienced Desktop Support Technician to support IT at our Lawrence, MA facility. As our primary on-site point of contact, you’ll provide Tier 1 and 2 support across hardware, software, and basic networking. We’re looking for a collaborative troubleshooter who loves solving problems and helping people. If you’re ready to take the lead on-site and be part of a forward-thinking IT organization, apply today!
Duties & Responsibilities

* Provide Tier 1 and Tier 2 technical support for desktops, laptops, printers, mobile devices, and peripheral equipment
* Respond to and resolve helpdesk tickets via phone, email, remote access tools, and onsite support
* Troubleshoot and support Windows 10/11, Microsoft Office, Microsoft 365, and standard business applications
* Install, configure, image, and deploy new workstations and laptops ...