Description
We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, supporting Microsoft Office 365, imaging and deploying PCs, and assisting with mobile device and endpoint management through Intune MDM. The ideal candidate is customer-focused, technically strong, and comfortable supporting users in a fast-paced business environment.

Key Responsibilities

+ Provide desktop support for Windows laptops, desktops, and related hardware

+ Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications

+ Image, configure, deploy, and refresh PCs for new hires and existing employees

+ Support user account setup, password resets, and access issues

+ Assist with Microsoft Intune for device enrollment, configuration...