When technical issues land on your desk, you stay calm, think clearly, and get to the root of the problem.

We are looking for a Desktop Support Engineer (German Speaking) to join a fast-paced support team in Cape Town. This is an excellent opportunity for a technically capable support professional who can handle escalated issues, support a broad Microsoft and infrastructure environment, and deliver a high standard of service to both German-speaking and English-speaking users.

This role sits within a regulated healthcare environment, so attention to detail, professionalism, and a clear understanding of confidentiality, security, and compliance are essential.

The role

As a Desktop Support Engineer, you will support users across desktop, cloud, infrastructure, and business-critical systems. You will be expected to troubleshoot effectively, manage tickets accurately, communicate professionally, and ensure inci...