Job DescriptionDESIGNATION: DESKTOP SUPPORT ENGINEER L2DESCRIPTION:The IT Support Engineer will be responsible for providing technical assistance to bank employees, ensuring smooth operations of banking applications, resolving hardware/software issues, and assisting with IT security implementations. The role requires expertise in troubleshooting banking applications, coordinating with different IT teams, and supporting end-users both remotely and onsite. Key Responsibilities:- Application & Software Support:- Install, troubleshoot, and support T24 (Temenos) application.- Troubleshoot core banking web application issues.- Install and support ICCS applications for FAB major users.- Coordinate with the Application and IMAG teams for access and password-related issues.- Migrate and configure Outlook emails for users.- IT Security & Compliance:- Install and configure Pulse Secure VPN for WFH employees.- Implement BitLocker encryption on bank laptops.- Assign and implement Vasco tokens for u...