Position Overview

The Desktop Support Associate is responsible for providing technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, and system-related issues. This role supports desktops, laptops, printers, mobile devices, operating systems, business applications, and other IT equipment to ensure smooth day-to-day operations. The Desktop Support Engineer also assists with system installations on-hands, on-feet support, user account setup, device configuration, asset management, incident resolution, and adherence to IT service standards. The ideal candidate should have strong problem-solving skills, customer service orientation, and the ability to work effectively in a fast-paced technical support environment.

Experience Required: 2–3 Years
Department: IT Support
Employment Type: Full-Time
Role Level: L2 Desktop Support

Job Summary

We are looking for a Deskt...