Deskptop Support Analyst

Key Accountabilities:

Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally.

Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing centre.

Proactive assistance with the systems implementations projects to assist with a smooth implementation and roll out.

Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems.

Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely.

Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copi...