Job Description
Insight Global is looking for a Deskside Support Tech II for one of our clients in the logistics industry. This position is onsite 5 days a week in Perris, CA. The hourly pay rate is $25-30/hr determined by the hiring manager during the interview process.
Day to day:
 • Troubleshoot and resolve Tier 2 and 3 escalated technical issues
 • Maintain and manage workload through computerized ITSM ticketing and tracking system
 • Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
 • Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
 • Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative a...