Exciting opportunity as a Deskside IT Support Specialist in a bilingual role. Provide essential onsite support, resolving hardware and software issues to keep operations running smoothly.

This position is designed for individuals with 3+ years of Deskside or End-User Support expertise. You will troubleshoot a variety of technical challenges faced by users, manage service requests efficiently, and provide support for various peripherals. Your language skills in French and English will be key to user satisfaction.

Key Responsibilities:
• Provide L1/L2 level deskside support onsite
• Resolve hardware and software issues for users
• Support peripherals such as printers and scanners
• Manage incidents through a ticketing system
• Configure and deploy new laptops and workstations

Requirements:
• At least 3 years in Deskside/End-User Support
• Strong hardware troubleshooting skills required
• Experience wit...