Job Description

Working as part of the Design & Onboarding Practice delivering small scale External and internal Onboardings and supporting the provision of new and extended contracts into our rapidly expanding customer base.

You will play a key role in ensuring and verifying the scope of the services can be met delivering the appropriate SLAs and that commercial and technical resources are in place to allow new services to be adopted and supported. This will involve ensuring the validity of requirements that have been captured, making sure they are accurate and sufficiently detailed, allowing you to create the necessary support artefacts and knowledge transfer into the Managed Service teams. You will own and be responsible for ensuring the success of every Onboarding activity you are assigned to allow us to meet the needs and expectations of our customers going forward. Working on small or low profile onboardings and offboarding or supporting more senior member...