Job Requisition ID:

Ensuring the service levels and customer satisfaction in Sales departments are maintained to the highest standards by managing the day to day operation very effectively. Promote the IKEA Concept as a tool.

• Meet the needs of customers by being understanding and sensitive to diverse customers, by initiating and developing effective working relationships with the customer and by establishing trust and confidence with the customers.
• Determine the customers’ requirements and assist them in their orders
• Maintain contact and advise customers on news or recently received items of customer’s interest or which have been reserved as well as following up on quotations sent in an effort to convert to actual sales.
• Provide the highest level of Customer Service.
• Empower and encourage the...