Job Description – Deputy Manager, Counseling Department

Location: Chandigarh University, Mohali Campus

Role Overview

The Deputy Manager – Counseling will be responsible for leading and managing a team of counselors, ensuring effective student engagement, counseling operations, lead conversion, and achievement of admission targets. The role requires strong leadership, communication, and performance management skills to drive enrollment growth and enhance the prospective student experience.

Key Responsibilities

• Manage and mentor a team of admission counselors to achieve individual and team targets.
• Monitor daily counseling activities, lead follow-ups, and conversion metrics.
• Ensure timely engagement with prospective students through calls, emails, and digital platforms.
• Drive admissions conver...