Position Overview
Description
We are looking for a Deposit Operations Specialist to support daily banking operations in the North Shore, Massachusetts. This is a Long-term Contract position for a detail-oriented individual with strong experience in deposit operations and electronic banking within a bank environment. The role focuses on accurate transaction handling, regulatory compliance, customer issue resolution, and effective coordination with internal partners and external vendors. This opportunity is ideal for someone who combines operational precision, risk awareness, and a service-focused mindset.
Responsibilities:
• Process a wide range of deposit and electronic banking activities, including online and mobile banking support, debit card operations, wire transactions, remote deposit capture, bill payment services, and person-to-person payments.
• Investigate and resolve operational exceptions such as chargebacks, fraud-related claims, stop payments, and accoun...