About z Med
z Med builds clinical software for hospitals — covering ICU, Operation Theatre, Emergency, and Ambulance workflows. We are growing the adoption of our newest product, z Med 3.0, across hospitals in Mumbai, and need support to deploy and support the product at customer sites.
About the Role
This is a customer-facing role focused on smooth product deployment and day-to-day customer supportat hospital sites. You will be the on-ground point of contact for hospitals using z Med — coordinating with hospital staff, training users, gathering issues, and making sure customers feel supported. The technical work (installation, integration, fixes) is handled by our engineering team; your job is to own the customer relationship and the process end-to-end.
What You'll Do
Deployment & Rollout
- Be the on-site representative of z Med during deployments at hospitals across Mumbai.
- Coordinate between hospital IT, clinical staff, biomedical engineering, and our remote e...