Position Overview

• Embrace the Customer service model and drive positive behaviors around the company focus areas• Deliver the business initiatives to support the brand business vision and increase productivity• Lead & develop the team to deliver the RL Selling Culture• Execute the Brand Presentation guidelines to further enhance the RL Selling Culture

Essential Duties & Responsibilities

• Exceed sales and profitability targets• Deliver sales and profitability through key metrics: KPI• Deploy Staff resource to match skill/experience & customer requirements• Adopt tools & processes to improve employee efficiency & increase productivity• Understand and support budgetary requirements to increase the store profitability• Manage & maintain a safe working environment for customers and employees• Maintain compliance of all company policy & procedures including health and safety and employment legislation• Partner with the operations manager and implement action plans to minim...