POSITION SUMMARY

The primary role of the Patient Coordinator is to support front‑office operations by maintaining efficient scheduling, coordinating patient appointments, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting purposes. This position is non‑clinical and focuses on delivering positive patient experience while supporting office workflow and administrative needs.

KEY COMPETENCIES

• Greeting and assisting patients professionally to ensure a positive front‑office experience


• Checking-in patients to ensure they have all the necessary information in the patient management software


• Collecting co-payments


• Checking-out patients


• Running and processing applicable reports


• Monitor office emails


• Utilizing RevenueWell for confirmations, communication with patients, and insurance requests


• Insurance Verifica...