Forest Manor Dental is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently.

Key Responsibilities

• Managing patient appointments, scheduling, and rescheduling as needed
• Handling phone and email inquiries with professionalism and a patient-centric approach
• Overseeing patient intake and ensuring that records are properly updated
• Processing insurance claims and payments, and ensuring that billing is accurate and timely
• Managing and mentoring administrative staff, ensuring a cohesive and efficient office environment
• Assisting with the coordination of marketing and patient outreach initiatives
• Liaising with dental staff and ...