This role is to lead and integrate Demand Planning and Customer Service functions to ensure market demand is accurately translated into executable supply plans and delivered with excellent customer experience. This role drives business performance by balancing customer satisfaction, working capital, risk mitigation, and operational efficiency through robust S&OP, order fulfillment excellence, and continuous improvement.

Key Responsibilities

• Lead cross‑functional demand planning within the monthly and weekly S&OP cycle, developing robust forecasts using historical data, market insights, promotions, and demand sensing to manage volatility.
• Enable collaboration across Sales, Marketing, Finance, Supply Chain, and regions to deliver one aligned, visible demand plan that supports decision‑making and business objectives.
• Monitor forecast accuracy, bias, and variance; perform root‑cause analysis and drive corrective actions to support profitability,...