Responsibilities

Oversee day‑to‑day running of a busy delivery operation.

Lead a team of drivers and pickers, motivating them to achieve daily targets and maintain high customer satisfaction.

Ensure the Delivered Department complies with company policy and procedures, applying them consistently with all team members.

Communicate important management information to all relevant team members.

Maintain a safe working environment for colleagues and customers, reporting any Health & Safety concerns to the Store Management team.

Promote and uphold brand image through product knowledge, excellent customer service, and strict adherence to company guidelines.

Support the delivery manager with vehicle roadworthiness and legal compliance.

Plan and coordinate tasks to ensure all are completed effectively and in a timely manner.

Qualifications

Experience supervising a small to medium sized team, in a warehouse or transp...