Position Overview
We're Hiring: Service Delivery Manager (IT / Application Management)
Are you a seasoned delivery leader with a strong track record in managing complex IT operations, driving operational excellence, and building high-performing teams? We are partnering with a leading global engineering and technology organization to identify a Service Delivery Manager to lead critical delivery functions and scale operational impact.
Key Responsibilities
Service Delivery Management
- Lead and continuously enhance delivery frameworks across solutioning, productivity, and capability development
- Drive delivery efficiency models focused on cost optimization, quality, and customer satisfaction
- Oversee project lifecycle governance, ensuring adherence to timelines, budgets, and quality standards
- Monitor key delivery metrics, including schedule, effort ...