Position Overview
Drive the success of CRM engagements as a Delivery Manager in our consulting practice. Ensure timely delivery and high-quality results for major clients in North America.
As a pivotal figure in our CRM Consulting team, you will manage a portfolio of complex consulting projects, overseeing delivery from kick-off through to completion. Your role will involve cross-functional collaboration, client communication, and effective budget management. This position suits someone with 5+ years in project management, focused on scaling best practices in delivery.
Key Responsibilities:
• Lead end-to-end delivery for CRM consulting projects
• Develop comprehensive project plans and reporting structures
• Serve as the client’s main point of contact for delivery queries
• Coordinate inter-team dependencies effectively
• Implement consistent delivery innovations across projects
Requirements:
• Over 5 years of project management experience
• Experience with client interacti...