Position Overview
Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Promote and follow company initiatives Greet customers, answer questions, and suggest product to enhance service and meet sales goals Maintain cleanliness of customer service area and equipment Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard Follow store policies and procedures Perform cleaning tasks in accordance with the duty rosters and cleaning standards Follow standards for merchandising, stocking, rotating, and storing all products Follow cash handling and register policies Follow inventory stocking and recording gui...