Position Overview
Deli Manager required for a renowned retail food store based in Zwelitsha
Key Responsibilities include but are not limited to the following:
- Staff Management:
- Scheduling: Creating work schedules to ensure adequate coverage during peak and off-peak hours.
- Performance Management: Monitoring employee performance, providing feedback, and handling disciplinary issues as necessary.
- Customer Service:
- Customer Interaction: Engaging with customers to understand their needs, answer questions, and address any concerns or complaints.
- Service Quality: Ensuring that staff provide high-quality service and that customer expectations are consistently met or exceeded.
- Food Preparation and Safety:
- Food Handling: Overseeing the preparation and presentation of deli products, including meats, cheeses, salads, and san...