Position Overview
The role:
Managing pension administration activities for Defined Benefit pension schemesProcessing member enquiries, calculations and benefit settlements accurately and within agreed service levelsMaintaining scheme member records and ensuring all data is up to dateResponding to telephone and email enquiries from members and clientsMonitoring workloads and prioritising tasks to ensure service standards are achievedAssisting with scheme events, projects and reporting requirementsReviewing and checking work to ensure compliance with procedures and quality standardsSupporting and mentoring junior team members where requiredBuilding and maintaining a strong understanding of client pension schemes and benefit structuresEnsuring all work is completed in line with internal controls, regulatory requirements and client expectations The successf...