Ensure that all customer accounts are processed timeously and accurately in line with company procedures.
Follow up on outstanding accounts and ensure that all balances are not outstanding for more than 30 days.
Conduct thorough investigations and ensure all credit notes are processed correctly with the necessary authorised signatures.
Distribute customer statements via email on the last day of each month.
Attend to all customer queries timeously by promptly acknowledging receipt of queries and providing regular updates to customers throughout the process.
Prepare and distribute a monthly debtor age analysis report for management and the Pharmacy Accountant, ensuring it reconciles to the Debtors Control Account.
Prepare a monthly medical aid age analysis from the admin-e-stator summary.
Verify group medical aid income, daily banking, and daily pharmacy cash-ups.