About the Role

EMSS are going through an exciting period of growth and has new opportunities available within our team. The role would suit candidates with consumer collections/query management experience who can manage their own ledger and support clients on a full 360-degree service. Your customer service skills will be key.

You will have strong experience in consumer collections and query resolution. As part of the team, you'll be taking on a varied credit control position that isn't just about chasing debts but also getting involved in resolving disputes. You'll be managing Service User relationships and will be instrumental in bringing in new processes to make sure the function is running smoothly. You won't be asked to reach unachievable targets, we want you to be able to support our customers in the best way.

About You

Relevant qualification in Finance, Accounting, or a related field, or equivalent experience in credit control and collec...