Debt Recovery Agent
Salary: Upto £28,800 DOE + 10% bonus split quarterly
Location: Sale, Manchester (Hybrid - 3 days WFH, 2 days office)
Start Date: ASAP
Hours: 37.5 per week, Monday-Friday - No weekends
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About the Role

A leading UK utilities provider is looking for a Debt Recovery Agent. This is a key position for someone passionate about debt recovery, customer resolution, and ensuring compliance in complex utility environments.

You will take responsibility for managing cases where customer issues impact debt collection on water accounts. When resolution isn't achievable, you'll oversee both temporary isolation and permanent disconnection of supply-ensuring all actions meet strict legal and regulatory standards.
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What You'll Be Doing

* Coordinating pre-disconnection site visits with third party agencies
* Reviewing site visit outcomes and ensuring accurate r...